Our web site address is https://www.letsgotopuglia.co.uk

Contact Forms

When you submit a contact form we receive an email. We respond to your email and no information is stored.

When you make a booking reservation we collect the data you provide in the reservation form to manage your booking.

When you sign up for our mailing list we store your name and email address. We use MailChimp to manage our mailing lists, you can see what their Privacy Policy is here. You can unsubscribe from our mailing list at any time.

Reviews

If you write a review please do not include any personal information that could identify you.

When guests leave reviews on our website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your review, your profile picture is visible to the public in the context of your comment.

You can optionally save your name, email and website in the browser for the next time you review or comment on reviews.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Information automatically collected

Anonymised information that does not include anything about your personal identity is collected automatically. It may include some or all of the following:

  • IP address
  • Device information
  • Browser information
  • Referring websites
  • Operating system
  • Language preferences
  • Location

and other technical information. We may use this information for analytical purposes and for maintaining the security of our website.

About our cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: www.letsgotopuglia.co.uk

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.The list below details the cookies used in our website.

COOKIE DESCRIPTION
GDPR Cookie Consent Preference Records your preferences in regard to GDPR Cookie Consent
Google Analytics We use Google Analytics cookies to collect information about how users use our website. We collect information such as the part of the webpage clicked, number of webpages visited, length of time of each session, and error messages (if any) with the purpose of improving our website and providing users with a better experience. For more information on Google Analytics, please click hereFor more information about the privacy policy of the Google Analytics’ service, please click here.
Managing a booking This cookie is used while you are enquiring about or booking our vacation villas.
Preferences The NID cookie contains a unique ID Google uses to remember your preferences
Stripe If you pay for your holiday rental with a payment card we use Stripe to process the payment. Stripe.com uses _stripe_mid and _stripe_sid to process payments made on our website. When you initially provide or update your payment information, we transmit it via an encrypted connection to Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your payment information, other than your contact and booking information, which we need to comply with tax and other government regulations.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

We do not share personal information you have provided to us without your consent, unless:

– doing so is appropriate to carry out your own request;
– we believe it’s needed to enforce our Terms of Service, or that is legally required;
– we believe it’s needed to detect, prevent or address fraud, security or technical issues;
– otherwise protect our property, legal rights, or that of others.

We use Google Analytics for traffic analysis and SEO optimization. and Mailchimp for mailing list management.

When you make a booking and pay by credit or debit card we use Stripe to process the transaction.

We use social buttons provided by services like Twitter and Facebook. Your use of these third-party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third-party services, and you are responsible for reading and understanding those third party services’ privacy policies.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Booking reservation data is removed from the site at the end of the calendar year in which the booking was completed and stored securely off-line to comply with Italian financial regulations. We will always delete data that is no longer required by relevant law or jurisdiction in which we operate.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We are serious about guarding the security of your personal information and use a secure server to store your personal information. As you will know, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data during transmission, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to our Privacy Policy

Any changes we make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact information

Questions, comments and requests regarding this privacy policy are welcomed and can be sent by using the Contact form.