Who we are
Our website address is: https://www.letsgotopuglia.co.uk.
What personal data we collect and why we collect it
When visitors make a booking enquiry on the site we collect the data shown in the booking enquiry form. We use the data to be able answer your enquiry.
Guests with confirmed bookings can manage their booking by logging into our Booking Management system on the site. We collect the data shown in the Your Booking page and we use it to efficiently manage guest bookings.
Mailing List Subscriptions
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you submit a contact form we receive an email. We respond to your email and no information is stored.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have a current or future booking when you log in, we will also set up a cookies to save your login information and your screen display choices. Login cookies last for twenty four hours.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We may disclose your data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Booking enquiry information is removed at the end of the calendar year to which the booking enquiry related.
Confirmed booking information is removed from the site and stored securely off-line to comply with Italian and UK financial regulations. We will always delete data that is not longer required by a relevant law or jurisdiction in which we operate.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Access to Information
Subject to applicable laws, you may have the right to access information we held about you. Your right of access can be exercised in accordance with the relevant data protection legislation.
How we protect your data
We are serious about guarding the security of your personal information and use a secure server to store your personal information.
As you will know, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data during transmission, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.